Q: What is the difference between Regular and Extended License?
A: The Regular License allows use in one single end product that is not sold to end users (access is free). The Extended License allows use in one single end product where you charge end users for access (e.g., a SaaS platform).
Q: What is the GPL License?
A: The GPL license grants you the freedom to use, modify, and redistribute the code. Any derivative work you create must also be released under the same GPL terms, ensuring the code remains open source.
Q: Does my license include future updates?
A: Yes, your purchase typically includes all future major and minor updates released by the original developer for that specific item.
Q: What is included in "Support"?
A: Standard support covers technical issues and bug fixes related to the original code of the purchased script or theme. It does not cover third-party integrations, server setup, or customization.
Q: Do you offer installation services?
A: Yes, we offer Professional Script Installation as a premium, separately priced service. This ensures your script is configured correctly on your chosen server.
Q: I need custom features added. Can you help?
A: Our team offers Buyer-Specific Customization services for an extra fee. Please contact us with your requirements for a detailed quote.
Q: What forms of payment do you accept?
A: We accept all major credit cards and other secure online payment methods as listed on our checkout page.
Q: Can I get a refund if I change my mind?
A: No. Due to the digital nature of the products, refunds are only granted if the item is irreparably defective and the seller fails to provide a fix. Refunds are not given for a change of mind or lack of technical skill.
Q: How do I verify my purchase?
A: You can verify your purchase through the "Verify Purchase" link in the top menu or by checking your account dashboard
